Security & Privacy

Last Updated: February 11, 2025
1. Scope

This Security & Privacy policy ("Policy") applies to all personal information collected, used, or shared when you use the Partyride mobile application, website, or related services (collectively, the "Services").

2. Information We Collect

Personal Information: We may collect your name, email address, and phone number during account registration or while using our Services.

Payment Information: Payment details are processed by our third-party payment processor (Stripe). We do not store your credit card information on our servers.

Usage Data: We collect data on how you interact with our Services (e.g., pages visited, features used, time spent).

Location Data: We may collect your precise location data when you enable location services on your device to facilitate ride requests and improve our Services.

3. How We Use Your Information

- Service Provision: Provide you with rides, process payments, and ensure a seamless user experience.

- Customer Support: Communicate with you about ride-related updates, answer questions, and address concerns.

- Analytics & Improvements: Analyze usage and location data to improve our Services and introduce new features.

- Marketing: With your consent, send promotional communications and special offers.

4. Data Sharing & Disclosure

- Service Providers: We share relevant data with service providers (e.g., payment processors, analytics providers) who are contractually obligated to protect your data.

- Legal Requirements: We may disclose information if required by law or to protect our rights.

- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your usage patterns, enhance your experience, and customize our Services. You can manage cookie preferences in your browser settings, but disabling cookies may impact certain features.

6. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

7. Security Measures

We use industry-standard encryption (e.g., TLS) to protect data in transit and restrict access to personal information to authorized personnel only. We also conduct regular security audits and vulnerability assessments.

8. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for using our Services in a secure environment. Please notify us immediately if you suspect unauthorized account access.

9. International Data Transfers

Your information may be transferred to servers located in different jurisdictions with varying data protection laws. We take steps to ensure adequate protection for data transferred internationally.

10. Your Rights & Choices

- Access & Correction: You have the right to access and correct your personal information by updating your account or contacting us.

- Deletion & Restriction: Subject to certain exceptions, you may request that we delete or restrict the processing of your personal information.

- Opt-Out: You can opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.

11. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of [13/16/etc. based on your region]. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

12. Changes to This Policy

We may update this Policy from time to time. Any changes will be posted on our platform or website, and the revised Policy will become effective upon posting.

13. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at: privacy@partyride.com.

By using our Services, you acknowledge that you have read, understood, and agree to the terms of this Security & Privacy policy.